AvronAvron

Privacy Policy

What we collect, how long we keep it, and how to get rid of it.

01

Information We Collect

Discord account data

Your Discord ID, username, avatar, and email. Your email is stored just to link your Stripe account with your Discord account for billing. If you are only signing in to the MDT or CAD, an email is not required.

Login sessions

Your IP, browser fingerprint, and user agent. These are used to enforce suspensions. They are encrypted and not shared.

ER:LC server API key

If you provide this, we use it to run commands and fetch information from your server.

Server configuration data

The settings you configure for your workspace.

Roblox verification data

The record linking a Discord account to a verified Roblox account.

In-game player profiles

Anyone who joins your server gets a profile, different from an account, that shows their playtime.

ER:LC cache, refreshed every 15 seconds

This includes your server details, players, staff, emergency calls, mod calls, and similar.

Application form submissions

The answers submitted to application forms on your workspace.

02

How We Share Your Information

03

Data Retention

We keep each type of data only as long as needed:

Account data (Discord ID, email, sessions)

While your account is active, plus up to 90 days after deletion for fraud and legal purposes.

Server configuration

While your workspace exists; deleted within 30 days of a verified account deletion request, except where law requires otherwise.

Player profiles & in-game logs

While the workspace exists; owners can delete individual profiles or entries anytime.

Moderation logs

The most recent 500 per server.

Application submissions

Until the form creator or the workspace deletes them.

Abuse reports

Kept indefinitely for safety, legal compliance, and potential proceedings, not deleted on account closure.

Roblox verification links

Kept indefinitely unless you request deletion of that record.

Operational API logs

Up to 30 days on Better Stack.

Stripe transaction records

7 years for tax, accounting, and legal compliance, even after account deletion.

After deletion we erase or anonymize your data within 30 days, except the longer-retained categories above (abuse reports and Stripe records).

04

Deleting Your Data

You can delete your data at any time under My Account in the dashboard.

05

GDPR & UK Data Protection (EU/EEA/UK Users)

If you're in the European Economic Area or the United Kingdom, the GDPR and UK GDPR give you additional protections, and we honor them.

Your rights

Access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, objection to processing, and the right not to be subject to solely automated decisions with legal effects. You also have the right to lodge a complaint with your local data protection authority.

Self-service, Account > My Data

The quickest way to exercise these rights is right in the dashboard. Sign in and go to Account > My Data, where you can request a full export of the personal data we hold about you, or delete your account and its associated personal data. Deletion requests are processed within 30 days; some records (abuse reports and Stripe transaction records) are retained where the law requires.

Lawful bases

We process your data to perform our contract with you (running the Service), for our legitimate interests (security, fraud prevention, and improving the Service), to comply with legal obligations (tax, safety, and mandatory reporting), and on consent where we ask for it, which you can withdraw at any time.

International transfers

Our providers may process data in the United States. Where we transfer EU/EEA or UK personal data, we rely on appropriate safeguards such as the EU Standard Contractual Clauses and the UK International Data Transfer Addendum.

To exercise any GDPR right, use Account > My Data or contact us through the Avron Discord; we respond within 30 days.

06

Children's Privacy (COPPA)

If we discover data from a child under 13 without verifiable parental consent, we delete it promptly. Parents or guardians who believe their under-13 child used the Service should contact us through our Discord server right away.

For users aged 13–17 we encourage parental supervision, and these users may not purchase subscriptions without parental consent, as set out in our Terms of Service.

07

Changes to This Policy

We may change this policy at any time, with a notification sent by email, direct message, and dashboard notification.

Questions about this policy?

Join our Discord and open a ticket.